E-Verify Service Providers: Employer Agents Compared
Updated 10 min read
For employers who want E-Verify run for them. An E-Verify service provider, which E-Verify calls an employer agent, enrolls your company as its client and creates each case from your completed Form I-9 by the third business day after the employee starts work for pay. The rest of the duty stays with you. We read 5 firms' own pages on October 23, 2026, listed only those that say they act as an agent, and set each against the I-9 software questions plus how it handles the case.
Creates each case from your I-9 data and tracks every mismatch step in its portal.
Employer agent, audit trail, and I-9 Anywhere for Section 2 and Supplement B.
E-Verify pre-integrated with a paperless I-9, plus mismatch resources.
What an employer agent is, and the list that does not exist
E-Verify's term for a firm that runs cases for other employers is an “E-Verify employer agent”: “any person, company, or other entity that is providing the service of verifying employees as a third party to employers through the use of E-Verify.” Search for an “E-Verify service provider” and this is what you are buying. Agents often sell it beside background checks, payroll, legal or accounting work, or as part of an outsourced Form I-9 process.
“While the U.S. Department of Homeland Security offers E-Verify as a free service, E-Verify employer agents may charge fees to their clients for using E-Verify. We do not certify E-Verify employer agents nor do we regulate the fees they charge.”
e-verify.gov, Using an E-Verify Employer Agent (updated 07/11/2022)
There is also no public list of agents to check a firm against. E-Verify's employer agent support page offers guides and sample agreements for agents and their clients, and nothing that names them. That is why this page lists only firms whose own sites say they act as an employer agent, and why we did not build a directory.
Read the badges on vendor sites with the agreement in mind. The sample memorandum of understanding E-Verify posts for employers who use an agent says the agent “shall not describe its services as federally-approved, federally-certified, or federally-recognized”, and that signing “does not mean that E-Verify endorses or authorizes your E-Verify Employer Agent services.” So “certified”, “designated” or “authorized” on a vendor's page is the vendor's own word, not a government listing. Ask the firm to show you the enrollment it will run for your company instead.
You can also enroll your company directly, through what E-Verify calls the employer access method, and run cases yourself; see E-Verify for employers for how the program works from your side, and E-Verify requirements by state for where using it is not optional.
The roster
5 firms against the 7 things that decide whether an agent saves you work: its own word on agent status, how the case gets created, what happens on a mismatch, and the I-9 work around it. Each word is what the firm's own pages say.
| Vendor | E-Verify run as employer agent | How the case gets created | Mismatch (TNC) handling | Electronic I-9 and audit trail | Remote Section 2 | Reverification reminders (Supplement B) | Retention and purge dates |
|---|---|---|---|---|---|---|---|
TruescreenBest for handing over the whole case | Built inStates it is an authorized employer agent | Built inRuns the case from your I-9 data | Built inPortal tracks each required step | Check with the vendori9Success; audit trail not described | Built inVideo specialists; 2,200+ Fieldprint sites | Check with the vendorSupplement B at Fieldprint sites; reminders not described | Check with the vendorStores forms; purge not described |
Certiphi Screening | Built inStates it is an authorized employer agent | Built inRuns the case from your I-9 data | Built inPortal tracks each required step | Check with the vendori9Success; audit trail not described | Built inVideo specialists; 2,200+ Fieldprint sites | Check with the vendorSupplement B at Fieldprint sites; reminders not described | Check with the vendorStores forms; purge not described |
Equifax I-9 HQ | Built inStates it is an employer agent | Built inAutomated from I-9 HQ; Standard plan up | Check with the vendor | Built inDetailed audit trail of changes | Built inI-9 Anywhere: in person or video | Built inReverification management | Built inPurge through I-9 Inspect |
EMPTrust | Built inStates it is an employer agent | Built inSubmitted from its software | Built inGuided resolution steps | Built inTime-stamped audit trail | Built inAlternative procedure; agent and notary network | Built inAlerts 90, 60 and 30 days ahead | Check with the vendor |
I-9Compliance.com | Built inStates it is a designated agent | Built inPre-integrated with its I-9 | DocumentedMismatch and dispute resources | Check with the vendorPaperless I-9; audit log listed, scope not described | Not published | DocumentedExpiration notices | Not published |
Firm by firm
Truescreen
A background screening firm that calls itself an "Authorized Employer Agent" and handles the complete E-Verify process for clients: you send the completed Form I-9 data through its portal, it creates the case as your agent and posts the result there, photo matching included. Its i9Success suite adds an electronic I-9, live I-9 Specialists by video and in-person Section 2 at 2,200+ Fieldprint sites.
Employers who want someone else to run every E-Verify case and track each mismatch step for them.
- Employer agentBuilt inStates it is an authorized employer agent
- Case creationBuilt inRuns the case from your I-9 data
- Mismatch handlingBuilt inPortal tracks each required step
- Electronic I-9Check with the vendori9Success; audit trail not described
- Remote Section 2Built inVideo specialists; 2,200+ Fieldprint sites
- Supplement B remindersCheck with the vendorSupplement B at Fieldprint sites; reminders not described
- Retention and purgeCheck with the vendorStores forms; purge not described
Certiphi Screening
A background screening firm whose E-Verify and i9Success pages read word for word like Truescreen's (both carry Vertical Screen and Fieldprint marks): an "Authorized Employer Agent" that runs each E-Verify search from the I-9 data you submit and posts the result in its portal, with the same video and Fieldprint routes for Section 2.
Employers already screening with Certiphi who want E-Verify run by the same firm.
- Employer agentBuilt inStates it is an authorized employer agent
- Case creationBuilt inRuns the case from your I-9 data
- Mismatch handlingBuilt inPortal tracks each required step
- Electronic I-9Check with the vendori9Success; audit trail not described
- Remote Section 2Built inVideo specialists; 2,200+ Fieldprint sites
- Supplement B remindersCheck with the vendorSupplement B at Fieldprint sites; reminders not described
- Retention and purgeCheck with the vendorStores forms; purge not described
Equifax I-9 HQ
Equifax Workforce Solutions' electronic Form I-9 platform, which says that "as an E-Verify employer agent" it helps automate the E-Verify process; its plans page lists the E-Verify integration from the Standard plan up. Every plan includes I-9 Anywhere for outsourced Section 2 and Supplement B.
Employers with remote or scattered hires who want the agent, the form and the person who sees the documents on one account.
- Employer agentBuilt inStates it is an employer agent
- Case creationBuilt inAutomated from I-9 HQ; Standard plan up
- Mismatch handlingCheck with the vendor
- Electronic I-9Built inDetailed audit trail of changes
- Remote Section 2Built inI-9 Anywhere: in person or video
- Supplement B remindersBuilt inReverification management
- Retention and purgeBuilt inPurge through I-9 Inspect
EMPTrust
An onboarding suite that describes itself as a "certified DHS employer agent" whose software submits the case and returns the result. When a case comes back as a mismatch, the platform walks HR through the resolution with guided actions and notifications.
Employers who want E-Verify inside the rest of the new-hire paperwork, with mismatch steps spelled out on screen.
- Employer agentBuilt inStates it is an employer agent
- Case creationBuilt inSubmitted from its software
- Mismatch handlingBuilt inGuided resolution steps
- Electronic I-9Built inTime-stamped audit trail
- Remote Section 2Built inAlternative procedure; agent and notary network
- Supplement B remindersBuilt inAlerts 90, 60 and 30 days ahead
- Retention and purgeCheck with the vendor
I-9Compliance.com
A cloud I-9 system for paperless signing, storage and tracking of Form I-9 records, which says that "as a federally designated E-Verify agent" its software comes pre-integrated with E-Verify. It lists mismatch and dispute resources and expiration notices; its pages describe no remote Section 2 route.
Smaller employers with people on site to see documents who want a plain, form-first tool with E-Verify attached.
- Employer agentBuilt inStates it is a designated agent
- Case creationBuilt inPre-integrated with its I-9
- Mismatch handlingDocumentedMismatch and dispute resources
- Electronic I-9Check with the vendorPaperless I-9; audit log listed, scope not described
- Remote Section 2Not published
- Supplement B remindersDocumentedExpiration notices
- Retention and purgeNot published
If you would rather run E-Verify yourself from an I-9 or onboarding product, see onboarding software with I-9 and E-Verify.
What an agent can and cannot do for you
Hiring an agent moves the keyboard work, not the duty. The agent enrolls you, types the case and hands you the result. Your company still signs the agreement, completes and keeps every Form I-9, and is the one sitting with the employee when a case comes back as a mismatch. This is how E-Verify's own agreement and guides split the work.
| Step | Who does it | Where it says so |
|---|---|---|
| Enroll your company in E-Verify as its client | The agent; your MOU signatory signs by email | Client guide 2.0 |
| Complete Form I-9 and keep it for inspection | You, or a representative you choose for Section 2 | MOU II.A.6 |
| Send clear copies of a U.S. passport, Green Card or EAD for photo matching | You | Client guide 2.0 |
| Create the case by the third business day after the start of paid work | The agent, from your Form I-9 | MOU II.B.10; client guide 2.0 |
| Pass the result back to you | The agent, immediately | MOU II.B.10 |
| Give the employee the Further Action Notice after a mismatch, in private | You; the agent prints it and sends it | Agent guide 3.1.1 |
| Keep the signed Further Action Notice with the Form I-9 | You | Agent guide 3.1.1 |
| Close every case and report the final result | The agent | Agent guide 3.2 |
| Display the E-Verify Participation and Right to Work posters, English and Spanish | You; the agent supplies them | MOU II.A.1, II.B.9 |
| Train you and send each new User Manual | The agent; E-Verify does not train its clients | MOU II.B.2, II.B.8 |
| Update your profile after a federal contract with the FAR clause | The agent, within 30 days of award once you tell it | MOU II.A.21, II.B.11 |
The agent must create the case no later than the third business day after the employee starts work for pay. After a mismatch, the employee must be notified and referred as soon as possible within 10 federal government working days, and an employee who takes action then has eight federal government working days to contact DHS or visit SSA. Your agent's turnaround has to fit inside those clocks, not beside them.
E-Verify User Manual 1.5, 3.3; client guide 2.0
What no agent can do for you
- Run E-Verify before the hire. Pre-screening applicants is barred, and every new employee must be verified, so an agent cannot check only the people you pick.
- Take the decision after a mismatch off your hands. “Employers may not terminate, suspend, delay training, withhold or lower pay, or take any other adverse action against an employee because the employee received a mismatch.” The full sequence is in the E-Verify further action notice guide.
- Carry your Form I-9 duty. The agreement says that even while it participates in E-Verify the employer must “complete, retain, and make available for inspection Forms I-9”; the I-9 deadline calculator gives the dates.
- Turn E-Verify into a federal stamp of approval on your hiring, or on the agent's service.
What to do
- Ask the agent how and when it needs each completed Form I-9 to meet the case deadline: the third business day after the employee starts work.
- Agree in writing who hands over the Further Action Notice and who tracks the working days after it.
- Put the posters up, including online for remote staff, the day enrollment is signed.
Changing agents or going direct
E-Verify names three reasons employers use an agent: no computer or internet access to run it, no staff or time to run it, or an outsourced Form I-9 process that already includes E-Verify. If none of those fits, enrolling directly is free and keeps the cases in your own account. If one does, the part of the deal worth reading twice is what happens when you leave.
When you move to a new agent or go direct, the old agent closes your open cases and then your client account. “After the account is closed, you will no longer have access to the cases created by your former E-Verifyemployer agent, nor can the cases be transferred to your new E-Verify employer agent.” E-Verify suggests asking the old agent to print a report of your cases before the account is closed.
E-Verify, Quick Reference Guide for clients of employer agents, 3.0
- New agent
- Enrolls you as its client firstClient guide 3.0
- Going direct
- Enroll as an employer yourselfClient guide 3.0
- Open cases
- Closed by the old agentClient guide 3.0
- Old case records
- Not transferredClient guide 3.0
- Leaving E-Verify
- Request 30 days aheadClient guide 3.0
One more reason to look past the E-Verify line in a contract: remote document review over video is open only to employers enrolled in E-Verify in good standing. If your agent also does Section 2 for remote hires, compare it with the services in remote I-9 verification services, and read the remote I-9 alternative procedure before you rely on video.
What to do
- Write into the contract that the agent will give you a case report before it closes your account.
- Keep your own copy of the signed agreement; E-Verify tells clients to print it.
How we compared
We read each vendor's own public pages and the lists named below on . A word in the table is what the vendor publishes. Where a vendor does not publish a feature, the table says “Check with the vendor” or “Not published”: ask them before you rely on it. Verdicts are by use case, never by price.
A firm is listed only if its own site says it runs E-Verify as an employer agent; E-Verify publishes no list to check against and certifies no one. The 7 columns adapt our I-9 software columns: E-Verify becomes three columns (agent status, case creation, mismatch handling) and onboarding integrations are dropped. HireRight, Mitratech, Accurate Background, Sterling, Cisive, Verified First, Asurint and Bchex offer E-Verify, but the pages we read do not say they act as an agent, so they are not listed. Justifacts, Employers Choice Screening, Paychex and First Advantage were left out because their sites block our reader.
Verdicts are editorial: no vendor can buy a verdict position or displace another vendor.
Sources read October 23, 2026
- E-Verify: Using an E-Verify employer agent
- E-Verify: Employer agent support
- E-Verify: MOU templates (sample MOU for employers using an agent)
- E-Verify: Quick reference for clients of employer agents, Getting started
- E-Verify: Quick reference for clients of employer agents, Account administration
- E-Verify: Supplemental guide for employer agents
- E-Verify User Manual
- Truescreen E-Verify system
- Truescreen i9Success
- Certiphi E-Verify system
- Certiphi i9Success
- Equifax I-9 HQ
- Equifax I-9 HQ plans
- EMPTrust E-Verify
- EMPTrust electronic Form I-9
- EMPTrust remote Form I-9 verification
- I-9Compliance.com
- I-9Compliance.com solutions
Questions employers ask
What is an E-Verify service provider?
E-Verify calls it an E-Verify employer agent: a person or company that runs E-Verify cases for other employers. The agent enrolls your company as its client, creates each case from your completed Form I-9 and passes the result back to you.
Is there an official list of E-Verify employer agents?
None that we could find. E-Verify's employer agent pages carry guides and sample agreements but no names, and DHS says it does not certify agents or regulate their fees. Check a firm by what its contract and enrollment steps say, not by a badge.
Does E-Verify cost money if I use an agent?
E-Verify itself is free. An agent may charge for running it for you, and DHS does not set or regulate those fees, so compare what each firm includes.
Am I still responsible if my agent misses the third-business-day case deadline?
The agreement binds both of you: the agent agrees to create cases on time, and your company signs as the employer. Get the agent's turnaround in writing and send completed forms early. The three business days run from the employee's first day of work for pay; the deadline calculator counts them.
Can I use an agent as a federal contractor?
Yes. Enrollment asks whether you have a federal contract with the FAR E-Verify clause, and you must tell your agent when you win one so it can update your profile within 30 days of the award. Contracts with the clause carry their own enrollment and verification deadlines.
Can I keep my case history if I switch agents?
Not inside E-Verify. Once the old agent closes your client account you lose access to the cases it created, and they cannot move to the new agent. Ask for a printed report of your cases before the account closes.
Is an employer agent the same as an I-9 authorized representative?
No. The agent runs E-Verify cases; an authorized representative examines documents and signs Section 2 of Form I-9 for you. Some firms do both. See I-9 authorized representatives for who may sign.